:. You can choose your apartment by the descriptions and pictures in the web site. Then you may request an accommodation by sending us a regular e-mail or by filling out the Information Request for the accommodation you desire.

:. An advance payment of 30% of the total cost of your accommodation must be paid in advance. We accept bank transfers and international postal money orders as payment. The bank transfer payment must be addressed to:

VILLAMATO S.R.L.        C/C N° 615227293020        ABI: 03069        CAB:14110

C/0 BANCA INTESA AGENZIA DI AREZZO.

:. The remaining 70% must be paid in cash upon arrival.

:. Upon receipt of your signed fax and deposit, we will send you by e-mail confirmation of your booking.

:. Up to 10 days prior to the date of your expected arrival we will refund your the down payment minus 16 Euros which we must keep to cover our bank expenses.

:. Less then 10 days prior to the date of your expected arrival we will keep 100% of the down payment.

:. However, NO reimbursements will be made based on complaints or comments received after your stay in the accommodation has been completed.

:. Any changes in rates or terms of payment due to special offers or special periods during the year (such as holidays) will be clearly noted on our WEB site as well as on your reservation form.